1.1 Data protection is a matter of
trust and your privacy is important to FliQCard (“we” or “us”). This Privacy
Notice will describe how we collect, process and use your personal data (as
defined in the Act) in accordance with Personal Data Protection Act 2010 (“the
Act”), as well as your choices and rights in relation to your personal data.
1.2 This Privacy Notice applies to
personal data that we collect, whether:
(a)Online: from your interactions with
us through our websites, mobiles sites, social media sites (collectively known
as “Sites”), mobile applications and web applications (collectively known as
“Apps”) that link to this Privacy Notice; or
(b)Offline: that we may collect your
personal data offline or receive from third parties;
for the purpose of provision of our
services (“FliQCard Services”).
1.3 You can choose not to provide
personal data to us when requested. However, if this is necessary in order for
us to provide FliQcard Services or to perform any tasks or other services that
you had requested for, we may be unable to perform them. By providing your
personal data to us, you are consenting to this Privacy Notice and the
collection, use, access, transfer, storage and processing of your personal data
as described in this Privacy Notice.
1.4 If you disclose to us the personal
data of another person, you must obtain that person's consent to both the
disclosure and the processing of his/her personal data in the manner set out
2.1 We may collect, store and use the
following personal data:
(a) information that you provide to us
when registering with or using FliQCard Services (we will ask for your name,
e-mail address, mobile phone number, and/or occupation);
(b) information about your computer
and about your visits to and use of the Sites or Apps (including your IP
address, geographical location, browser type and version, operating system,
referral source, length of visit, page views and website navigation paths);
(c) information that you provide to us
when using FliQCard Services, or that is generated in the course of the use of
(d ) information relating to any
purchases you make of FliQCard Services or any other transactions that you
enter into through FliQCard Services (including your card details);
(e) information contained in or
relating to any communication that you send to us (including the communication
content and metadata associated with the communication); and
(f) any other personal data that you
choose to send to us.
3.1 We will only collect personal data
where it is necessary for us to perform certain tasks or services (including FliQCard
Services) requested by you or related to our dealings with you.
3.2 We may use your personal data to:
(a) administer our Sites, Apps and business;
(b) personalise our Sites and Apps for
(c) make available FliQCard Services
(d) supply to you FliQCard services
through our Sites and Apps;
(e) send statements, invoices and
payment reminders to you, and collect payments from you;
(f) send you non-marketing commercial
(g) send you email notifications and
mobile messages or notifications that you have specifically requested;
(h) send you our email newsletter, if
you have requested it (you can inform us at any time if you no longer require
(i) send you marketing communications
relating to our business or the businesses of carefully-selected third parties
which we think may be of interest to you, by post or, where you have
specifically agreed to this, by email or similar technology (you can inform us
at any time if you no longer require marketing communications);
(j)provide third parties with
statistical information about our users (but those third parties will not be
able to identify any individual user from that information);
(k)respond to your enquiries and
complaints relating to FliQCard Services;
(l)keep our Sites and Apps secured and
to prevent fraud;
(m)verify your compliance with the
terms and conditions governing the use of FliQCard Services; and/or
(n)facilitate other legitimate
business activities of FliQCard.
3.3 If you submit personal data for
publication on our Sites and Apps, we will publish and otherwise use that
information in accordance with the consent you grant to us.
3.4 Your privacy settings can be used
to limit the publication of your personal data on our Sites and Apps website,
and if applicable, may be adjusted using privacy controls in the Apps and on
4.1Your personal data held by us shall
be kept confidential. However, there are certain circumstances (including for
the purposes set out in this Privacy Notice) in which we may need to disclose
your personal data to:
(a)any member of our group of
companies (this means our subsidiaries, our ultimate holding company and all
(b)any third party company or service
provider with which provide us operational services, financial services or
professional services, including to perform some of our functions or services;
(c)any strategic partner with whom we
have a relationship with for specific products and/or services if consented to,
(d) law enforcement agencies or
governmental agencies to the extent that we are required to do so by law;
(e)facilitate any ongoing or
prospective legal proceedings or in order to establish, exercise or defend our
legal rights; and/or
(f)other parties in respect of whom
you have given your express or implied consent.
4.2Except as provided above, we will
not provide your personal data to third parties. Any third parties with whom we
share personal data are contractually required to implement appropriate data
protection and security measures to protect personal data and are not permitted
to use personal data for any purpose other than the purpose for which they are
provided with or given access to personal data.
4.3We will not, without your express
consent, supply your personal data to any third party for the purpose of their
or any other third party's direct marketing.
5.1Personal data that we collect may
be stored and processed in and transferred between any of the countries in
which we or our service providers operate in order to enable us to use the
personal data in accordance with this Privacy Notice.
5.2Personal data that you publish on
our Sites or Apps or submit for publication on our Sites or Apps may be
available, via the internet, around the world.
5.3By continue using FliQCard Services
and/or accessing the Sites or Apps, you expressly agree to such international
transfer of personal data described in this Section.
6.1We will take reasonable technical
and organisational precautions to prevent the loss, misuse or alteration of your
6.2We will store all the personal data
you provide on our secure (password- and firewall-protected) servers.
6.3All electronic financial
transactions entered into through the Sites and the Apps will be protected by
6.4You acknowledge that the
transmission of personal data over the internet is inherently insecure, and we
cannot guarantee the security of data sent over the internet.
6.5You are responsible for keeping the
password you use for accessing the Sites and/or the Apps confidential; we will
not ask you for your password (except when you log in to the Sites and/or the
7.1Personal data that we process for
any purpose or purposes shall not be kept for longer than is necessary for that
purpose or those purpose, except:
(a)to the extent that we are required
to do so by law;
(b)if we believe that the documents or
information may be relevant to any ongoing or prospective legal proceedings;
(c)in order to establish, exercise or
defend our legal rights (including providing information to others for the
purposes of fraud prevention and reducing credit risk).
8.1A cookie is a file containing an
identifier (a string of letters and numbers) that is sent by a web server to a
web browser and is stored by the browser.
8.2We will ask you to consent to our
first visit the Sites and/or the Apps. By using the Sites and/or Apps, and
agreeing to this Privacy Notice, you consent to permit us to collect, store,
of this Privacy Notice.
9.1Our Sites and/or Apps may include
hyperlinks to, and details of, third party websites. We have no control over,
and are not responsible for, the privacy policies and practices of such third
9.2This Privacy Notice applies solely
to the personal data collected by FliQCard Services.
10.1You may instruct us to provide you
with any personal data we hold about you; provision of such information will be
(a)the payment of a fee; and
(b)the supply of appropriate evidence
of your identity (for this purpose, we will usually accept a photocopy of your
identity card / passport certified by a solicitor or the court plus an original
copy of a utility bill showing your current address).
10.2We may withhold personal data that
you request to the extent permitted by law.
10.3You may contact us if the personal
data that we hold about you needs to be corrected or updated.
10.4You may instruct us at any time
not to process your personal data for marketing purposes or to withdraw your
consent from receiving marketing communications. In practice, you will usually
either expressly agree in advance to our use of your personal data for
marketing purposes, or we will provide you with an opportunity to opt out of
the use of your personal data for marketing purposes.
11.1We may update this Privacy Notice
from time to time by publishing a new version on our Sites and/or Apps. We may
notify you of material change(s) to this Privacy Notice by email. You should
however check this page occasionally to ensure you are happy with any changes
to this Privacy Notice.
11.2You can contact us by writing to
the address given below, by using our website contact form or by email to firstname.lastname@example.org
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